Privacy Policy for Get Vitals App

Last Updated: 2025-04-24

At Get Vitals, we are committed to protecting the privacy and confidentiality of our users—especially frontline nurses who trust us during vulnerable moments. This policy outlines what data we collect, how we use it, and the safeguards in place to protect your information.

1. What We Collect

We collect the following types of data when you use the app:

Emotional check-ins (e.g. mood ratings, stress levels)
Burnout self-assessments (e.g. feelings of exhaustion or detachment)
Session activity (e.g. which meditations are used and how often)
Optional feedback (written or voice memos)
Device information (e.g. app version, crash reports, basic technical data)

We do not collect:

Medical diagnoses
Social Security numbers
Health insurance data

2. AI Resilience Coach

When you engage with the in-app AI Resilience Coach, your conversations may be anonymously recorded for the following purposes:

To improve the quality of emotional support
To detect patterns in emotional well-being (e.g. increased anxiety after shifts)
To personalize support tools and content

Key Points:

All AI chat data is anonymized and stored separately from user identifiers
No personal health information (PHI) is required or collected during chats
A notice is displayed at the beginning of each AI conversation informing you of optional data collection
You may opt out of chat history tracking at any time from the app settings

We treat all AI interaction data with the same safeguards used for the rest of your emotional health data.

3. Purpose of Data Collection

We use your data to:

Help you track your emotional state and burnout risk
Provide relevant support tools (e.g. meditations, advice)
Generate anonymized insights for hospital wellness reporting
Improve the app experience and functionality

4. Voluntary Participation

Use of the app and participation in all assessments and AI features is 100% voluntary. You may opt out at any time and delete your data upon request.

5. Data Sharing

We do not sell or share your personal information with third parties.

We may share anonymized and aggregated data with your hospital's leadership team to support workplace wellness insights. These reports are stripped of all identifying details and are used solely for internal improvement.

6. Your Rights

You have the right to:

Request a copy of your data
Request data deletion
Disable AI conversation logging
Withdraw from the app at any time

To exercise these rights, email us at: info@getvitals.care

7. Contact

If you have any questions about your data privacy, contact us at:

info@getvitals.care